Shalvi Singh's writing

Agentic GTM · C6 Agentic GTM & GTM OS

Escalation Path

Also: human handoff trigger

Definition. A predefined rule for which signals force an agent to hand a situation to a human: pricing questions, legal mentions, negative sentiment, or any high-stakes edge case. The safety valve that keeps an autonomous agent from acting where authority or relationship judgment is required.
Established Last updated 2026-06-18

Related terms

Human-in-the-LoopGuardrailsTask-to-Role Matrix

Where this sits

Part of the Agentic GTM set within the GTM World Model — cluster C6, Agentic GTM & GTM OS.

How to cite this

@misc{shalvi_gtm_escalation_path,
  author = {Singh, Shalvi},
  title  = {Escalation Path — GTM World Model Glossary},
  year   = {2026},
  url     = {https://shalvisingh.com/gtm/glossary/escalation-path}
}

Singh, Shalvi. "Escalation Path — GTM World Model Glossary." shalvisingh.com, 2026. https://shalvisingh.com/gtm/glossary/escalation-path